London Drugs shuts down all western Canadian stores 'until further ...

18 days ago
London Drugs

London Drugs has announced all of its locations in western Canada will be closed until further notice following a cybersecurity incident.

The incident reportedly occurred at some point on April 28 – with the company announcing the closures in a news release published Sunday evening.

London Drugs said it does not believe any customer or employee data was impacted “at this time.”

“Upon discovering the incident, London Drugs immediately undertook countermeasures to protect its network and data, including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation,” the release read.

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Concerning pharmacy support, the company stated that pharmacists are on standby to assist – advising customers to phone their local pharmacy to make arrangements.

“We apologize for any inconvenience caused and we want to assure you that this incident is the utmost priority for us at London Drugs,” the release continued.

“Thank you for your patience.”

London Drugs has experienced an operational issue that has led to stores across Western Canada being closed until further notice.
Pharmacists are standing by to support with urgent pharmacy needs. We advise customers to phone their local store's pharmacy to make arrangements.

— London Drugs (@LondonDrugs) April 28, 2024
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