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ICA calls SCA Café Chameleon decision a precedent

Insurance Claims Africa (ICA) has welcomed the Supreme Court of Appeal’s decision in favour of insurance claimant, Café Chameleon, citing that legal certainty had been established.

DURBAN - Specialisyt public loss adjuster Insurance Claims Africa (ICA) has welcomed the Supreme Court of Appeal’s decision in favour of insurance claimant, Café Chameleon, citing that legal certainty had been established.

ICA chief executive Ryan Woolley said the Café Chameleon ruling against Guardrisk was a significant win for an industry that had suffered tremendous losses.

“As South Africa faces a second wave of the Covid-19 pandemic, hope of survival is fast evaporating for many of these businesses who were counting on the summer holidays to carry them through to 2021. The latest statistics show that Cape Town hotel occupancy is sitting at a devastating 18 percent. The rest of the country is in a similar position.

“Without urgent payouts from insurers, many doors are going to close and many more thousands of jobs are going to be decimated. The time has come for insurers to stop hiding behind their legal teams, and to honour their customers’ claims. We call for immediate resolution of all valid claims,” said Woolley.

The Supreme Court today dismissed the appeal, ordering Guardrisk to settle Café Chameleon’s full claim and legal costs.

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