Elections Nova Scotia website, phone number were down ...

Some voters trying to use the Elections Nova Scotia website or phone line to find out where they needed to go to vote ran into problems temporarily on Tuesday morning.

People who tried to log on to the website were unable to get the web page to load and those who attempted to call the toll-free phone number encountered a message informing them "the customer you dialed isn't available right now."

Voters have to rely on the website or phone line to locate their polling stations, as Elections Nova Scotia opted not to send out information cards to registered voters over concerns of the pending postal strike. 

The election was announced on Oct. 27 and the Canada Post strike began on Nov. 15.

In a media release, Elections Nova Scotia said it was experiencing a high volume of calls and traffic on the website, which caused delays and connection issues. It added that both the website and phone number (1-800-565-1504) are now up and functioning properly again. 

Rochelle Owen had no luck when she tried to access the website or phone line. She said she was trying to get information for a family member through the website, but she got a loading screen that kept timing out. 

When she tried calling instead, she got a message saying that the customer was not available. 

"I'm quite concerned about our democratic institution," she said. "The second line of communication is totally gone."